Legal notice
Website operator
The website https://brightvalesupply.shop is operated by BRIGHTVALE SUPPLY LLC under the trading name brightvalesupply.
BRIGHTVALE SUPPLY LLC is a limited liability company organised in the Commonwealth of Kentucky, United States.
Company correspondence address
BRIGHTVALE SUPPLY LLC
1640 Leestown Rd
Lexington, KY 40511
United States
This is our company correspondence address. It is not a retail shop or an address for product returns.
Contact
Email: support@brightvalesupply.shop
Telephone: +44 7843 525728
Customer service hours: Monday to Friday, 9:00 am–4:00 pm, London time, observing GMT or BST as applicable. Closed on UK public holidays.
Sales territory and fulfilment
We sell and deliver within the United Kingdom, excluding Northern Ireland and British Forces Post Office addresses, including BFPO addresses.
Orders are dispatched from the United Kingdom. Our US company address does not represent a UK warehouse or UK company registration.
Currency and tax status
Prices and checkout charges are shown in pounds sterling, GBP.
We are not currently UK VAT registered.
Intellectual property and website information
Website text, branding, photographs and other materials are protected by applicable intellectual property rights belonging to us or the relevant rights holders.
You may use the website for personal shopping and other purposes permitted by law. Other uses may require permission from the relevant rights holder.
We aim to maintain accurate business and product information. Please contact us if you identify an error. This notice does not exclude responsibility for product descriptions, contractual commitments or statutory consumer rights.
Policies and consumer rights
Our Terms of Service govern purchases. Our Shipping Policy and Return and Refund Policy explain delivery, cancellation and returns. Our Privacy Policy explains how personal information is handled.
Nothing in this notice excludes or limits any right or liability that cannot lawfully be excluded or limited.