About Us
brightvalesupply · For a life outdoors
A little closer to the outdoors.
At brightvalesupply, we bring together practical garden tools and outdoor living essentials for the everyday moments that make time outside rewarding.
From tending a border to enjoying a quiet afternoon in the garden, our collection is centred on useful pieces and thoughtful details for life outdoors.
For tending and growing
Discover garden hand tools, aprons, kneeling pads and accessories to support everyday planting and garden care. Product pages explain the features, materials and dimensions available for each item, so you can decide what suits your needs.
For resting and gathering
Explore outdoor comforts and decorative touches for relaxed moments outside, from picnic blankets and cushion covers to garden accents and bird care accessories.
A clear and straightforward shopping experience
We aim to make the essentials easy to find: clear product information, delivery details before purchase, an accessible returns process and a customer service team you can contact with questions.
Prices and checkout charges are shown in pounds sterling. Available payment methods are displayed at checkout.
Good days grow here.
Standard delivery is free on eligible UK orders, with no minimum spend. We do not deliver to Northern Ireland or British Forces Post Office addresses, including BFPO addresses.
Orders normally take 1–3 business days to process, followed by an estimated 3–5 business days in transit. We also offer a 30-day change of mind return policy and cover reasonable standard return shipping costs.
Who operates brightvalesupply?
brightvalesupply is operated by BRIGHTVALE SUPPLY LLC, a limited liability company organised in Kentucky, United States. Orders are dispatched from the United Kingdom.
Our company correspondence address is 1640 Leestown Rd, Lexington, KY 40511, United States. This address is not a retail shop or our UK returns warehouse. Please contact us for the appropriate UK return address.
Our UK dispatch arrangements do not mean that every product is manufactured in the United Kingdom.
We are here to help
Email:
support@brightvalesupply.shop
Telephone:
+44 7843 525728
Customer service: Monday to Friday, 9:00 am–4:00 pm,
London time, observing GMT or BST as applicable.
Closed on UK public holidays.
For full details, see our Shipping Policy and Return and Refund Policy. Your statutory consumer rights remain unaffected.